Legal notice

Official Submission Channels
Copyright Infringement (DMCA): File a takedown request using the official Shopify Copyright Infringement Form.
General Legal Complaints / Violations: Report policy or platform breaches via the Shopify Report an Issue Form.
Direct Legal Correspondence: Email formal legal notices to legal@shopify.com. [1, 2, 3, 4]
    Standard Format for a Legal/Infringement Notice
    Your notice must be written in clear, factual English and include the following mandatory sections: [1]
    Complainant Details
    • Full legal name of the individual or registered company.
    • Physical address and contact telephone number.
    • Valid email address. [1]
    Identification of Rights
    • Clear description of the intellectual property or legal right being infringed (e.g., original product photos, trademark registrations under South African law, or copied text).
    • Proof of ownership or authorization to act on behalf of the rights holder. [1, 2, 3]
    Identification of Infringing Content
    • Exact, page-level URLs of the offending material on the specific Shopify store. General store homepages are not accepted. [1]
    Legal Declarations & Signature
    • A statement that you have a good-faith belief that the disputed use is not authorized by the copyright/trademark owner or the law.
    • A statement, made under penalty of perjury, that the information provided in the notice is accurate.
    • An electronic or physical signature of the person authorized to act. [1, 2, 3]